Privacy Policy

🔒 Privacy Policy

Velbora — Your Trust, Our Priority

At Velbora, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains our practices in simple terms.

Information We Collect

When you shop with us, we may collect your name, phone number, delivery address, and order details. This information is used solely to process and deliver your order, and to provide you with a smooth shopping experience.

How We Use Your Information

To confirm and process your Cash on Delivery (COD) orders
To communicate with you about order status, delivery updates, and support queries
To improve our products, services, and website experience
To send you occasional updates about offers and new arrivals (you can opt out anytime)

How We Protect Your Information

We take reasonable technical and organizational measures to keep your data secure. Your information is never sold to third parties. It is only shared with trusted delivery and courier partners strictly for the purpose of fulfilling your order.